FAQ

We have put together a list of frequently asked questions which you may find useful. Please have a look through and if you still can’t find the answers you’re looking for do get in touch, we aim to answer all queries within 24 hours.

Please click here to request your personalised quote, we aim to respond to each request within 24 hours.

Yes. Please get in touch with your requirements, we will be happy to offer discounts on larger orders.

Yes. Although we specialise in custom print & embroidery on Hoodies, we have 000’s of items available upon request. You can have a look through our brochure here and pick the items you are most interested in. Send us a request for quote, referencing the items you want and we will get back to you with a personalised quote within 24 hours.

Standard processing time is usually 5 working days, however this will mainly depend on the quantity and availability of garments required. We always try to manage and process every order as efficiently as possible, however, if you have hard deadlines for when you need the order by please let us know up front. We will do all we can to accomodate and if not possible we will be honest and transparent with you.
We can accept payment via PayPal, Viva Wallet, Bank Transfer and Cheque. Please note that choosing to pay by Bank Transfer or Cheque may result in a delay to your order as we must wait for funds to clear before we can proceed.

We accept most file formats including .PDF, .EPS, .JPEG, .TIFF, .AI. Please ensure your artwork is high resolution as we may not be able to work with small, pixelated or poor quality artwork.

Yes. We do offer a design service for an additional fee. Please get in touch with us to discuss your requirements in the first instance.
Please get in touch with us and one of our friendly staff will get back to you within 24 hours.